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  1. Bonterra
  2. Penelope
  3. Help Articles
  4. Using Penelope
  5. Working with Clients

Working with Clients

  • Add a new client using the Intake Wizard
  • Pre-Enrollment List Overview
  • Enroll/Assign a Client from the Pre-Enrollment List
  • Pre-Enrollment Page
  • Pre-Enrollment Matching Page
  • Adding a Client to the Pre-Enrollment List (Waitlist)
  • Enroll a Client using the Add Service Function
  • Adding a Service File
  • Add Service File Wizard
  • Start Client Communication (SMS/Email)
  • How to Close a Service File
  • Changing the Presenting Participant
  • Add/Change the Presenting Issues
  • Navigating the Service File
  • Service Billing Summary Report
  • Service File Note Page
  • Service File Setup
  • Using Anonymous Services
  • Anonymous Service Type Page
  • Anonymous Service Page
  • About the Case
  • Creating a Case
  • Navigating the Case
  • Add Individual
  • Case Billing Summary Report
  • Navigating the Individual Profile
  • Anonymous Service List Page
  • Safety Concern and Financial Concern Flags
  • About the Intake Wizard
  • Using the Intake Wizard
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