FAQs | API

Australia and New Zealand users: API is not currently available in your region. Visit the Ideas Portal to submit or upvote a request. Your votes help the product team prioritize what's built next.

Note: The standard ETO API is not currently under active development, and may be prone to experiencing unexpected behavior. However, many of the endpoints are fully functional.

A general rule of thumb is to make sure your API call is similar in format to the examples linked in our API documentation page.

Q: Why am I receiving a 502 error in my API call?

There are a few possible causes of a 502 error (this list is not exhaustive and may be expanded over time):

• You're using the Authentication Token where the Security Token should go, or vice-versa

• Your API call contains an invalid value somewhere, like the Action parameter, for example.

Note: API cannot be used with ETO Results to pull a list of all reports or pull an individual report itself.