API | UPDATE TouchPoint Responses

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At some point, you may need to update the values in your TouchPoint Responses. At this point, you can you use the following calls:

• POST /API/Touchpoint.svc/TouchPointResponseUpdate/

• POST /API/Touchpoint.svc/TouchPointElementUpdate/

• POST /API/Touchpoint.svc/TouchPointResponseUpdateReturnId/

You can also see this page on GET and POST Update Responses

Element ID 5: Arbitrary Text

{
"AttachmentDetailType": 0,
"DateOfNextContactDetailType": 0,
"ElementID": #####,
"ElementType": 5,
"ResponseAddressField": null,
"ResponseCheckInField": null,
"ResponseDateOfNextContact": null,
"ResponseElementChoices": [],
"ResponseFileAttachment": null,
"ResponseFileAttachments": [],
"ResponseStartAndEndTime": null,
"Value": "This is where you enter text"
}
​

Element ID 6: Numeric

{
"AttachmentDetailType": 0,
"DateOfNextContactDetailType": 0,
"ElementID": #####,
"ElementType": 6,
"ResponseAddressField": null,
"ResponseCheckInField": null,
"ResponseDateOfNextContact": null,
"ResponseElementChoices": [],
"ResponseFileAttachment": null,
"ResponseFileAttachments": [],
"ResponseStartAndEndTime": null,
"Value": 100
}
​

Element ID 9: Date

{
"AttachmentDetailType": 0,
"DateOfNextContactDetailType": 0,
"ElementID": #####,
"ElementType": 9,
"ResponseAddressField": null,
"ResponseCheckInField": null,
"ResponseDateOfNextContact": null,
"ResponseElementChoices": [],
"ResponseFileAttachment": null,
"ResponseFileAttachments": [],
"ResponseStartAndEndTime": null,
"Value": "MM/DD/YYYY" OR "DD/MM/YYYY"
}
The format of the date in the Value field will depend on the date settings in your enterprise. For US, use MM/DD/YYYY, for Canada and Australia, use DD/MM/YYYY.

Element ID 10: Start and End Time

When adding/editing Date Values:

{
"AttachmentDetailType": 0,
"DateOfNextContactDetailType": 0,
"ElementID": #####,
"ElementType": 10,
"ResponseAddressField": null,
"ResponseCheckInField": null,
"ResponseDateOfNextContact": null,
"ResponseElementChoices": [],
"ResponseFileAttachment": null,
"ResponseFileAttachments": [],
"ResponseStartAndEndTime": {
"EndTime": "\/Date(1571411927090)\/",
"StartTime": "\/Date(1571411927090)\/"
}
}
When NULL 
{
"AttachmentDetailType": 0,
"DateOfNextContactDetailType": 0,
"ElementID": #####,
"ElementType": 10,
"ResponseAddressField": null,
"ResponseCheckInField": null,
"ResponseDateOfNextContact": null,
"ResponseElementChoices": [],
"ResponseFileAttachment": null,
"ResponseFileAttachments": [],
"ResponseStartAndEndTime": null
}

Note: Updates to FormElementTypeID 36 (FormResponseCrossReference) via the API is not supported at this time.

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