Implementing Penelope – IT Support Help

When implementing Penelope there are a few things that your agency’s IT team may need to help you with, either initially or on an ongoing basis.

Here’s a checklist of things that your IT team may need to help you with:

• Exchange configuration information

• External Communications setup

• SSO (Single Sign-On)

• Minimum Technical Requirements (computers, web browsers etc)

• DSS setup

• Credit Card setup

If you have any questions about the items above, please do not hesitate to contact the Penelope Support Team.